Privacy Policy

Who We Are

This website is operated by Resilon Polymers Private Limited, a company registered in India, located at:

Address: FCA 2702 1, Block B, SGM Nagar, Near Main Bandh Road, Faridabad, Haryana – 121001
Email: info@resilonpolymers.com
Phone: +91 99990 34678, +91 88005 49083
Website: www.resilonpolymers.com

What Personal Data We Collect and Why

We collect the following types of personal data:

a. Identity & Contact Data

• • Name

  • Email address

  • Phone number

  • Company name

  • Mailing address

        Why: For communication, customer service, order processing, and business correspondence.

b. Technical & Usage Data

• • IP address

  • Browser type and version

  • Device type

  • Time zone setting and location

  • Cookies and usage data

          Why: To improve website performance, security, analytics, and user experience.

c. Sensitive Data

We do not intentionally collect sensitive personal data such as health information or any other information, unless required for a specific business interaction, and only with explicit consent.

Contact Forms

If you submit a contact form:

• • Data collected: name, email address, mobile number, and message.

  • Retention: Up to 12 months for customer service purposes.

  • Usage: We do not use contact form submissions for marketing unless explicitly opted in.

Cookies

We use cookies to:

• • Store user preferences

  • Analyze website traffic

You can manage or disable cookies via your browser settings. Continued use of the site implies consent to our cookie policy.

Analytics

We may use third-party analytics tools like Google Analytics to monitor and analyze website usage. These tools may collect non-personally identifiable data.

Opt-Out: Users can opt out by disabling cookies or using browser extensions such as the Google Analytics Opt-Out Add-on.
Google’s Privacy Policy: https://policies.google.com/privacy

Who We Share Your Data With

We do not sell or rent your personal data. However, we may share your information with:

• • Third-party service providers (e.g., cloud hosting)

  • Legal authorities, if required by law

  • Marketing and analytics partners (non-personally identifiable data)

All partners are contractually obligated to protect your data and comply with applicable data protection laws.

How Long Do We Retain Your Data

• • Contact form entries: 12 months

  • Customer records: Up to 10 years (for accounting and legal obligations)

  • Analytics data: Up to 24 months

  • Comments and metadata: Indefinitely, unless deleted by the user

Your Rights Over Your Data

Under Indian law, you have the right to:

• • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at: info@resilonpolymers.com

Where Your Data Is Sent

Data collected through this site may be transferred to and stored in secure servers located in India or overseas (e.g., USA/EU) via our hosting and analytics partners. We ensure that such transfers meet applicable data protection standards.

How We Protect Your Data

We use:

• • SSL encryption

  • Secure hosting infrastructure

  • Access control mechanisms

  • Staff training on data protection

  • Regular system audits and backups

Data Breach Procedures

In case of a data breach, we have internal protocols to:

• • Contain and assess the breach

  • Notify affected users (if required)

  • Inform appropriate authorities per the IT Act, 2000 and CERT-IN guidelines

Third-Party Data Sources

We may receive data from:

• • LinkedIn or other platforms for B2B outreach

  • Email marketing services

  • CRM systems integrated with our website

Automated Decision-Making and Profiling

We do not use personal data for automated decision-making or profiling for credit, marketing, or other purposes.

Regulatory Disclosure

Resilon Polymers is committed to complying with all relevant privacy regulations under:

• • The Information Technology Act, 2000

  • SPDI Rules, 2011

  • Any future Indian data protection legislation, including the Digital Personal Data Protection Act, 2023 (DPDP)

Contact Information

For privacy-specific concerns, you may contact:

Resilon Polymers Pvt. Ltd.
FCA 2702 1, Block B, SGM Nagar, Near Main Bandh Road, Faridabad, Haryana – 121001
Email: info@resilonpolymers.com
Phone: +91 99990 34678, +91 88005 49083
Website: www.resilonpolymers.com